Your go-to guide to our shop

Frequently Asked Questions

How long does it take to make my order?

How long does it take to make my order?

Each item is handmade with care. Most orders are completed within 3–10 business days, depending on the item and current order volume. Larger or custom orders may require additional time.

When will my order ship?

Once your order is complete, it will be packaged and shipped within 1–3 business days. You'll receive a tracking number by email as soon as your package is on its way.

Do you offer rush orders?

Yes! If you need your order by a specific date, please contact us before purchasing. Rush availability depends on our current production schedule.

Where do you ship?

Where do you ship?

We currently ship throughout the United States. International shipping may be available in the future.

How much is shipping?

Shipping costs are calculated at checkout based on your location and the size of your order.

My package says delivered, but I can't find it.

Please check with neighbors, household members, your local post office, or your mail carrier first. Unfortunately, Angel Love Crochet & Company is not responsible for lost or stolen packages once they have been marked as delivered.

What materials do you use?

Are your products handmade?

Yes! Every piece is lovingly handmade, making each item unique. Because of this, slight variations in size, color placement, or texture are completely normal.

What materials do you use?

We carefully select high-quality yarns and materials to create soft, durable, and long-lasting crochet items.

Can I request custom colors?

Absolutely! Many of our products can be customized. If you don't see the color you're looking for, send us a message and we'll do our best to make it happen.

How can I place a custom order?

Do you accept custom orders?

Yes! We love creating one-of-a-kind pieces. Contact us with your idea, preferred colors, and any inspiration photos before placing your order.

How do custom orders work?

We'll discuss your design, provide a quote, estimate a completion time, and begin creating your item once the details are finalized.

Frequently Asked Questions

Orders

How long does it take to make my order?

Each item is handmade with care. Most orders are completed within 3–14 business days, depending on the item and current order volume. Larger or custom orders may require additional time.

When will my order ship?

Once your order is complete, it will be packaged and shipped within 1–3 business days. You'll receive a tracking number by email as soon as your package is on its way.

Do you offer rush orders?

Yes! If you need your order by a specific date, please contact us before purchasing. Rush availability depends on our current production schedule.

Shipping

Where do you ship?

We currently ship throughout the United States and offer international shipping.

How much is shipping?

Shipping costs are calculated at checkout based on your location and the size of your order.

My package says delivered, but I can't find it.

Please check with neighbors, household members, your local post office, or your mail carrier first. Unfortunately, Angel Love Crochet & Company is not responsible for lost or stolen packages once they have been marked as delivered.

Products

Are your products handmade?

Yes! Every piece is lovingly handmade, making each item unique. Because of this, slight variations in size, color placement, or texture are completely normal.

What materials do you use?

We carefully select high-quality yarns and materials to create soft, durable, and long-lasting crochet items.

Can I request custom colors?

Absolutely! Many of our products can be customized. If you don't see the color you're looking for, send us a message and we'll do our best to make it happen.

Returns & Exchanges

Do you accept returns?

Because our items are handmade, we do not accept returns or exchanges unless your order arrives damaged or there was an error with your order.

What if my item arrives damaged?

Please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We'll work with you to make it right.

Care Instructions

How do I care for my crochet items?

For best results:


  • Hand wash in cold water with mild detergent.

  • Lay flat to dry.

  • Do not bleach or place in the dryer unless otherwise noted.